Reach Us

WHO TO CALL FOR HELP?

 

Ultra Mobile Retailer Care - 855-664-6638

Unique Call-In Number with a specialized queue to provide exceptional Retailer Support 

 

Ultra Mobile Customer Care & IVR Portal - 888-777-0446

Provides excellent Customer Service through Ultra Mobile's Customer Care Reps and a friendly self-service portal 

 

Ultra Mobile Retailer Portal - UltraAgents.com

Best-in-class Portal, exclusively for Ultra Mobile Retailers! With fast and easy Customer Activations, a cutting edge reporting portal, real-time activation reporting plus resources for merchandising, shopping and more! Call SIMpro for assistance with your user name and password. 

 

Epay Customer Support - 800-983-9385

24/7 Customer Service for your SIMpro epay Prepaid Refill System!

 

Incomm Customer Support - 866-236-7733

24/7 Customer Service for your SIMpro Incomm System!

 

T-Cetra/VidaPay Customer Support - 877-956-2359

24/7 Customer Service for your SIMpro T-Cetra System!

 

Team SIMpro - (877) 9-SIMpro, (877-974-6776)

 

Field Sales:

 Brian Kleinberg, Co-Founder - 914-263-7875

 Tom Strowbridge Co-Founder - 914-391-4598

 Lauren Viggiani, Chief Operating Officer - 914-447-6780

 Luisa Quintero, Queens/Long Island Territory Manager - 347-399-4544

 Gabriel Alvarado, CA Territory Manager - 714-623-5949

 Greg Sillifant, CA Territory Manager - 714-414-5659

  John Zaas, CA Territory Manager - 310-920-0118

  Tom Wisniewski, Brooklyn/Staten Island/Pennsylvania Territory Manager - 929-420-7545

  Bryant Santa, Westchester/Bronx/Manhattan Territory Manager - 516-395-3334

  Marissa Marsicano, New England Territory Manager - 401-359-2984

  Carlos Suero, New Jersey Territory Manager - 862-276-8723

  Daniel Guebara, Houston/Dallas Texas Territory Manager - 346-239-0280

  Nicole Crader, Houston/San Antonio/Austin Texas Territroy Manager - 281-406-6607

 

 

Sales Support, Option #2 :

Solangie Ledesma

Lynne B. Quinn

Johanna Ruiz

Katie Tawill

Carlos Reyes

Sylvia Huang

Eduardo Marte

Mike Ruiz

Alex Diaz

Thomas Martinez

Michael Ciprian

David Calderon

Rossy Garcia

Evelyn Perez

Jessica Sarduy

Starlin Santos

Amber Trinidad

Ashly Rosario

 

Accounting, Option #3 :

Mickie Colavito

Kriselly Urena

Debbie White

 

Shipping, Option #4 :

Milton Flores

 

New Retailer Opportunity, Option #5 :

Latest News

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06-15-2018


April Spiffs & Residuals Paid & Posted!


April Spiffs & Residuals have been paid! Log in to your account to view your statement and payment amount by clicking here!

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06-01-2018


SIMpro: New YouTube Video!


Join SIMpro today - Ultra Mobile's exclusive Master Agent - it's Fun, Fast & Easy!

Click Here to watch our YouTube Video on the benefits of joining SIMpro!

Click Here to become a Retailer today!

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06-01-2018


Earn Up To $50 Instant Spiff! June Spiff Details!


Earn more $$$ just by getting your Customers to pay their 2nd and even 3rd refill! Plus, earn up to $50 Instant Spiff when your Customers pay for 3 months in advance! Click here for all the details!

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05-17-2018


New Ultra Mobile's $23 Multi-Month Now Offers More!


We're excited to share that Ultra Mobile has added more value to their plans by upgrading the $23 Multi-Month Plan from 2GB to 3GB 4GLTE per month! Click Here for Details!

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05-10-2018


March Spiffs & Residuals Paid & Posted!


March Spiffs & Residuals have been paid! Log in to your account to view your statement and payment amount by clicking here!

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05-01-2018


Earn Up To $50 Instant Spiff! May Spiff Details!


Earn more $$$ just by getting your Customers to pay their 2nd and even 3rd refill! Plus, earn up to $50 Instant Spiff when your Customers pay for 3 months in advance! Click here for all the details!

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04-12-2018


February Spiffs & Residuals Paid & Posted!


February Spiffs & Residuals have been paid! Log in to your account to view your statement and payment amount by clicking here!

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04-12-2018


Earn Up To $50 Instant Spiff! April Spiff Details!


Earn more $$$ just by getting your Customers to pay their 2nd and even 3rd refill! Plus, earn up to $50 Instant Spiff when your Customers pay for 3 months in advance! Click here for all the details!

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03-21-2018


New Ultra Flex Free Phone Offer Starting Today, 3/21!


Offer Customers a Free Nuu A4L Phone and earn 20% Airtime Margin + $60 Device Rebate + $10 Device Bonus when new or existing Flex Customers purchase 8 Plan Credits/Months at a time! See Ultra Flex Plans Here! Download FAQ & Device Ordering Steps Here!

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03-01-2018


Earn Up To $50 Instant Spiff! March Spiff Details!


Earn more $$$ just by getting your Customers to pay their 2nd and even 3rd refill! Plus, earn up to $50 Instant Spiff when your Customers pay for 3 months in advance! Click here for all the details!

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02-09-2018


December Spiffs & Residuals Paid & Posted!


December Spiffs & Residuals have been paid! Log in to your account to view your statement and payment amount by clicking here!

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04-03-2018


New $29 Multi-Month Flyer!


Click Here to download a new Customer facing $29 Multi-Month flyer with the $10 call credit available to call Countries not in the Unlimited Calling line up! The back of the flyer breaks down what you as the Retailer earn when you sell it, plus details on the Free Phone Program!

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02-01-2018


Earn Up To $50 Instant Spiff! February Spiff Details!


Earn more $$$ just by getting your Customers to pay their 2nd and even 3rd refill! Plus, earn up to $50 Instant Spiff when your Customers pay for 3 months in advance! Click here for all the details!

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01-24-2018


Ultra Mobile Plans Are Now Bigger, Better & Faster!


Starting today, 1/24 Ultra Mobile is bringing your Customers more 4G LTE, more International Call Credit, more Unlimited Destinations and more Multi-Month bonuses! Please Click Here for all the details!

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01-16-2018


Ultra Free Phone Program! New YouTube Videos!


Please click here to watch our new YouTube video on the Epay Marketplace!

 

Please click here to watch our new YouTube video on the VidaPay Marketplace!

 

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01-12-2018


November Spiffs & Residuals Paid & Posted!


November Spiffs & Residuals have been paid! Log in to your account to view your statement and payment amount by clicking here!

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01-02-2018


Earn Up To $50 Instant Spiff! January Spiff Details!


Earn more $$$ just by getting your Customers to pay their 2nd and even 3rd refill! Plus, earn up to $50 Instant Spiff when your Customers pay for 3 months in advance! Click here for all the details!

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12-04-2017


Ultra Mobile FREE Device Program Now Available, 12/4!


Starting today, you can offer Customers more with Ultra's Free Device Program! The NUU A4L Device will be available to offer Customers that port-in to Ultra on the $19, $23 or $29 Single or Multi-Month Plans! Earn a $60 Device Rebate + $10 Device Bonus + Your Retailer Spiff! Click Here for more details!